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Your Controls

Choose Responsible Gambling Limits at Prince Casino

Play only from 18+, and every Prince Casino account carries deposit limits, loss limits, session time reminders, reality checks and self-exclusion.

Regulated by the UK Gambling Commission, license 49091-6228-R-134358
Five Key Facts

Safeguards for the Session Ahead

After this table you will know every safeguard behind your account and where help sits.

Minimum age18+
Regulator and licenceUK Gambling Commission, 49091-6228-R-134358
Self-exclusion registerGAMSTOP
National Gambling Helpline0808 8020 133
Limit questions[email protected]
Five Controls

Set the Controls That Suit You

The common worry that limits will feel like a punishment fades once each control is easy to find.

Cap Your Deposits
Before your first session, set a deposit limit so the ceiling on what you add is already there; it caps that total over a chosen period.
Before It Piles Up
Before a session takes a turn, a loss limit stops play once your net losses reach the figure you set; decide it while you are calm.
Where Did the Time Go?
When a session starts, set a reminder to nudge you after the stretch of play you chose; it helps if quick sessions tend to run long.
Know the Total, Not a Guess
Halfway through a long session, a reality check shows the time played and the money spent so far; switch it on before the picture blurs.
When a Pause Fails
When a pause no longer feels like enough, self-exclusion shuts your account to play for a stretch you choose; it is the deeper step.
Your First Adjustment

How Do I Choose My Own Number?

The fear that a limit needs paperwork disappears once you see how quickly the settings page opens.

Limits Beside Your Details
On signing in, open the account you already hold and find the settings area where personal details sit; your limits live beside them.
Which Tool Fits?
Next, pick the type that matches your worry: a deposit limit for spending, a loss limit for net results, or a time reminder.
Short Period, Lasting Effect
Then enter the amount or the time you want and choose the period it covers: one day, one week or one month.
Check It Shows
Finally, confirm the change and reopen the settings page to see the limit listed; a figure that shows there is a figure that holds.

A Short Pause or a Longer Stop

A Break of Hours or Days. A time-out holds your account closed for hours or days, long enough to step back without closing anything permanently. It starts from the settings area of your account, and play stays unavailable until the period you chose ends.

Closed Until the Period Ends. Self-exclusion shuts your access for a long period, and it cannot be undone early. You set it in your casino account, and once it begins, deposits and play stop for the whole period you selected.

One Stop Across Every Site. GAMSTOP is the national register, run by The National Online Self Exclusion Scheme Limited. Registering online covers a minimum of 6 months, with options of 6 months, 1 year, 5 years, or 5 years with auto-renewal, and it can take up to 24 hours to apply. gamstop.co.uk

Talk to Someone

Quiet Support, Not a Lecture

Prince Casino keeps its answers plain, and its help points go beyond our own doors

National Gambling Helpline (GamCare)
The National Gambling Helpline, run by GamCare, answers at any hour, every day, at no cost, and speaks in confidence to players and to the people close to them. 0808 8020 133 gamcare.org.uk
Gamblers Anonymous
Gamblers Anonymous holds free peer-led meetings, with no appointment needed, including mixed meetings for family and friends alongside players who want to stop. gamblersanonymous.org.uk

Clarity About When to Step Back

Catching these signs early keeps a habit from hardening, and the sooner you notice them, the easier a limit or a pause is to set. Both are steps you take before play, not after a losing night.

Take a moment over these, honestly and without judgement.

  • Playing longer than you planned
  • Chasing a loss with another deposit
  • Hiding your play from family
  • Borrowing money to keep playing
  • Feeling restless when you cannot play
  • Spending money set aside for bills
  • Play no longer feels like fun
Your Questions

What a limit change really changes?

After reading, you will know what each control allows, and where to get help.

Can I change my deposit limit after I have set one?+
Yes. You will find the same limit controls in the account settings area, and a lower cap usually applies quickly once you save it. Raising a limit is handled separately, so treat the figure you choose as one you are happy to keep for a while.
Why does Prince Casino ask for proof of my age?+
Gambling here is for adults of 18 and over, and the UK Gambling Commission licence requires us to check that before anyone plays for money. A passport, licence or similar document settles it, and verification normally takes around eleven hours.
Can I end my self-exclusion before the period is over?+
No. A self-exclusion runs for the whole period you picked, whether that is six months, a year or five years, and it cannot be lifted early at your request. Choosing it is a decision about the future, so pick a span you can live with.
Do the deposit controls work on my phone as well?+
Yes. The mobile site carries the same settings area as the desktop version, so limits and reminders set on either one apply to your single account. Changes made on a phone in the evening are in place for every device straight away.
Where can a relative get advice about someone else's gambling?+
The National Gambling Helpline, run by GamCare on 0808 8020 133, takes calls from family and friends as well as players, free of charge and at any hour. Gamblers Anonymous also runs meetings open to relatives and friends.
If I self-exclude with you, am I blocked at other casinos too?+
No, not by that action alone. A self-exclusion set in your Prince Casino account covers this site only; to be blocked across UK-licensed operators, register with GAMSTOP, which is run by The National Online Self Exclusion Scheme Limited.

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